Takes around 10hrs for data to sync everytime and you need to be within top 1000 of the category within your server. Can you let me know which hero is supposed to have gained which rank in what category here :http://www.diablo3ladder.com/battletag/ ... s.html#nav
Hi, I have the same problem - and my clan does not benefit from my relatively low solo GR clear rank score (as well as other members of clan affected same way; there have been posts on bnet forums as well by players who are in same boat - e.g. in game leaderboard is correct, but when viewed on bnet website, lot of missing player entries. Same here - players with missing solo GR not updating.
My battletag is jacozilla#1655 --- US server, demon hunter, Season 9 softcore -- cleared GR85 with 14:35 cleared time.
Does not show up here as update, and instead uses a much lower GR clear from clan mate kReptic as highest demon hunter clear for clan used for ranking score purposes.
The highest DH clear in our clan at the moment is Rageitup -- who has a GR88 clear, yet he also does not show up for solo cleared updates.
This may be likely due to some bnet issue / bug - because again, on the in-game leaderboards we view in game, everything is correct and updated. You can see my clears instantly and correctly. But on bnet website, my Season9 leaderboard updates are entirely missing - and if d3ladder imports info from the same source as bnet website, maybe that is why info is not updating, because the source itself is bugged.
Oddly - my same account updates for softcore non-season solo grifts does update just fine on bnet website. To test it, I just recently cleared GR90 using non-season DH and it instantly updated on bnet website leaderboard. But clearing new GR85 on same day with S9 DH did not update (as well as every prior new solo GR clear update with S9)
Hope this info helps to track down this issue with missing solo GR clear updates - seems to be fairly decent number of players in same boat.
**EDIT update - not sure if it is the root or simply symptom of the issue, but after import here, the info on my GR tab says I have no season heroes (same for other players I know are also missing LB entries). Clearly, I have a number of S9 characters, some rebirthed, some created new. Been ranked under top 50 since season start with SC DH and if info message here is correct, D3 game seems to think I and every other player in this same boat have no S9 characters?