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Re: Linking site account to battle.net

Postby Cloudju » Thu Sep 24, 2015 7:00 pm

Okay, I am not sure if it is me or what but I have been trying to link my account and it keeps saying I have restraint ring on my right finger and I dont. I have even put focus in there and re-imported my account please let me know what can be done. Thank you

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Re: Linking site account to battle.net

Postby ghostwheel » Thu Sep 24, 2015 7:58 pm

Official data probably not fully updated as it shows you have a restraint ring in your right finger.

http://us.battle.net/d3/en/profile/Clou ... o/67412397

Keep an eye on that link above as our database will match that whenever you import. Generally, things should update when you log out but sometimes that doesn't happen immediately with some players for some reason - it's something Blizzard is looking into at some point.
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Re: Linking site account to battle.net

Postby Olszewski » Thu Oct 08, 2015 11:19 pm

I can not link/import my battle tag Olszewski#1694

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Re: Linking site account to battle.net

Postby ghostwheel » Fri Oct 09, 2015 9:48 am

Olszewski wrote:I can not link/import my battle tag Olszewski#1694


Problem is related to this :
http://us.battle.net/en/forum/topic/19022402648

The situation is pretty bad with the US server and happens very often; we're still waiting for Blizzard to work on fixing the problem.
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Re: Linking site account to battle.net

Postby FubsyGamer » Sat Oct 24, 2015 12:28 am

I can't seem to get it to detect the changes. I've "imported" my battletag, but it doesn't reflect what battle.net shows.

http://us.battle.net/d3/en/profile/Fubs ... o/68877189

See there my FubsyBoom character matches the requirements

but here http://www.diablo3ladder.com/index.php? ... id=1529352

it is out of date still =/

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Re: Linking site account to battle.net

Postby PAFaieta » Sat Oct 24, 2015 5:04 am

FubsyGamer wrote:I can't seem to get it to detect the changes. I've "imported" my battletag, but it doesn't reflect what battle.net shows.

http://us.battle.net/d3/en/profile/Fubs ... o/68877189

See there my FubsyBoom character matches the requirements

but here http://www.diablo3ladder.com/index.php? ... id=1529352

it is out of date still =/



Can confirm that this is happening to me too. Also, I read up on the previous posts, and Blizz seems to still be looking for a more permanent solution. The problem is affecting Diabloprogress.com as well which (probably) uses the same API.
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Re: Linking site account to battle.net

Postby ghostwheel » Sat Oct 24, 2015 9:16 am

The problem with stuck profiles has been an ongoing issue for months. Here's the direct Blizzard support thread about it :
http://us.battle.net/en/forum/topic/16543844980

As mentioned by PAFaieta, it's still something they're looking to fix and it affects all fansites using the API.
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Re: Linking site account to battle.net

Postby ghost » Tue Jan 26, 2016 2:10 pm

That's strange - initial import went fine, but I can't re-import characters. Can you link me manually ( http://eu.battle.net/d3/en/profile/ghos ... o/68819390 ), please?
Why, why bliz does not have good programmers, only good designers?..

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Re: Linking site account to battle.net

Postby ghostwheel » Tue Jan 26, 2016 4:40 pm

Manually linked. If you look at your hero profile :
http://eu.battle.net/d3/en/profile/ghos ... o/68819390

It still shows that you last played this hero a few months ago (last played timestamp at bottom) when it should have been updated properly to today. This site needs that timestamp updated as it checks that first to reduce the number of API calls to battle.net.

I'll submit a bug report over to Blizzard and for the meantime, might consider fudging together a temporary fix here to account for that in the future (problem seems to happen more often nowadays)

[edit]
Logged in users will have accounts forced refreshed regardless of timestamp. Not ideal since we'll be reimporting every single thing right down to every item affix of every hero of every server .... but it'll work (still fairly fast since the site does some precaching)
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Re: Linking site account to battle.net

Postby ghost » Tue Jan 26, 2016 6:12 pm

ghostwheel wrote:Manually linked. If you look at your hero profile :
http://eu.battle.net/d3/en/profile/ghos ... o/68819390

It still shows that you last played this hero a few months ago (last played timestamp at bottom) when it should have been updated properly to today. This site needs that timestamp updated as it checks that first to reduce the number of API calls to battle.net.

Thank you.
Not sure what are you talking about, on eu.battle.net it says "Last updated on 26 Jan 2016 11:02 GMT" for me.

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